Dialed Number Identification Service DNIS is a service sold by telecommunications companies to corporate clients that lets them determine which telephone number was dialed by a customer. This is useful in determining how to answer an inbound call. The Telecommunications company sends a DNIS number to the client phone system during the call setup. The DNIS number is typically 4 to 10 digits in length. ref http books.google.com books?id pyguvxndiogC&pg PA315&lpg PA315&dq at 26t dnis&source bl&ots dRVcDwKkRz&sig Wk3 lj9i68Ur63tUpk Np28uM94&hl en&ei rSAKS8 jNdKWtge20ryzCg&sa X&oi book result&ct result&resnum 3&ved 0CA8Q6AEwAjge v onepage&q at 26t 20dnis&f false Waite, Andrew. A Practical Guide to Call Center Technology. p315. ref For example, a company may have a different toll free number for each product line it sells. If a call center is handling calls for multiple product lines, the switch that receives the call can examine the DNIS, then play the appropriate recorded greeting. Another example of multiple toll free numbers might be used for multi lingual identification. A dedicated toll free number might be set up for Spanish speaking customers. With IVR Interactive voice response systems, DNIS is used as routing information for dispatching purposes, to determine which script or service should be played based on the number that was dialed to reach the IVR platform. e.g. 0906 123 4567 and 0906 123 4568 may well both connect to the same IVR system but one number may be required to provide a competition service and the other might be an information line. The DNIS is what distinguishes these lines from each other and hence the IVR will know which service to provide to the caller. See also Direct Inward Dialing Automatic Number Identification . references Category Authentication methods Category Telephone numbers telecomm stub ... more details
The Director of National Intelligence s Information Sharing Conference and Technology Exposition was formerly known as the Intelink Conference. The 2006 conference was held 21 26 August, 2006 in Denver, Colorado. References http www.ncsi.com intelink06 index.shtml Conference website DEFAULTSORT DNIs Information Sharing Category United States intelligence agencies Category Technology conferences Tech stub ... more details
DNI may stand for Director of National Intelligence , a U.S. cabinet level official Director of Naval Intelligence disambiguation Direct neural interface, a brain computer interface Do Not Intubate, an alternate term for do not resuscitate Documento Nacional de Identidad , the name of the national identity document in several Spanish speaking countries. Dole Nutrition Institute founded by the Dole Food Company Direct Normal Irradiance, a measure of the solar irradiation striking a surface held normal to line of sight to the sun. See also D ni , a culture in Myst DNIS , a telephone service feature disambig fr DNI it DNI ... more details
purposes. DNIS A related service feature available to Inward WATS subscribers is the Dialed Number Identification Service DNIS , a code related to the number that the caller dialed when accessing ... to the same call center and provide unique service based on the number dialed. DNIS can also ... to send a specific DNIS number that is assigned to callers from geographic regions based on city, area ... more details
Unreferenced date December 2009 In call center s that provide integration between a telephone system and an agent s desktop see Computer telephony integration CTI , a screen pop is a window or dialog box that autonomously appears on the desktop, displaying information for a call simultaneously sent to that agent s telephone. For inbound calls, the data displayed typically contains call information such as Caller ID Caller Line Identification CLI Automatic number identification ANI Dialed Number Identification Service DNIS Information entered from an Interactive voice response IVR system Extended information derived from one of the above. For example, the CTI system looking up in a database an order the caller just entered in an IVR, and displaying that order s information to the agent. For outbound calls, the data displayed typically contains information that was sent to the outbound dialer as part of the customer call record. See also Computer telephony integration DEFAULTSORT Screen Pop Category Telephone service enhanced features es Screen pop ... more details
PBX that it can send the Dialed Number Identification Service DNIS , also referred to as the Called .... The calling switch sees the wink, and then proceeds to send the DNIS called number information ... more details
Unreferenced date December 2009 Digital Subscriber Signalling System No. 1 DSS1 , also known as Euro ISDN or E DSS1 European DSS1 , is a digital signalling protocol D channel protocol used for the Integrated Services Digital Network ISDN . The interface is also called NET3 for Basic rate interface BRI and NET5 for Primary rate interface PRI lines. Can also be called CTR4 . It is defined by ITU T I.411 ETS 300 102 . It supports Bearer Capability, Low Level Compatibility and High Level Compatibility, ANI, DNIS and redirected number signaling in both directions. DSS1 is a pan Europe an standard developed by ETSI . In 1989 , 26 network operators from 20 European countries decided to develop this standard to replace earlier national protocols such as FTZ 1 TR 6 or VN3 . DSS1 has been one of the keys to the success of the Integrated Services Digital Network ISDN within European countries as compared to, for example, the United States U.S. . Non European countries using DSS1 include Australia , Brazil , Iran , India , Israel , New Zealand , Pakistan , Peru , Singapore , South Africa , Sri Lanka , Taiwan , Palestine and the United Arab Emirates . The DSS1 protocol knows four different codesets for information elements. Codeset 0 regards to Q.931 , Codeset 5 to the ETSI standard, Codeset 6 for national applications and Codeset 7 for PBX applications. The most common Codeset is 0 Q.931. Category Integrated Services Digital Network de Digital Subscriber System No. 1 ... more details
Service DNIS , also referred to as the called number. Automatic Number Identification ANI ... to 0000. The calling switch sees the wink, and then proceeds to send DNIS called number information ... more details
Unreferenced date December 2007 Direct inward dialing DID , also called direct dial in DDI in Europe and Oceania, is a feature offered by telephone companies for use with their customers private branch exchange PBX systems. In DID service the telephone company provides one or more Trunking Telecommunications trunk lines to the customer for connection to the customer s PBX and allocates a range of telephone number s to this line or group of lines and forwards all calls to such numbers via the trunk. As calls are presented to the PBX, the dialed destination number Dialed Number Identification Service DNIS is transmitted, usually partially e.g., last four digits , so that the PBX can route the call directly to the desired Extension telephone telephone extension within the organization without the need for an operator or attendant. The service allows direct inward call routing to each extension while maintaining only a limited number of Trunk telecommunications subscriber lines to satisfy the average concurrent usage of the customer. Traditionally, DID circuits were analog. These types of DID trunks had to be powered by the customer premises equipment. The central office equipment detects the power state of the line and disables service if the circuit is not powered up. This is the reverse arrangement from standard plain old telephone service POTS lines which are powered by the central office. Nowadays, it is far more common to deliver DIDs on a Primary Rate Interface PRI circuit. In the United States the feature was developed by AT&T in the 1960s, patterned upon the earlier ikz IKZ service of the Deutsche Bundespost . DID service is usually combined with direct outward dialing DOD allowing PBX extensions direct outbound calling capability with identification of their DID number. Use in FAX services This system is also used by fax server s. A telephone line is terminated in a computer running fax server software and fax modem cards. A set of digits of the assigned phone ... more details
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